Legal Notice – Neolog Action - Test Site
Owner and publication :
Name : Kongthong Xayavongkeo
Address : Rue Forestière - Bosstraat 13, 1050 Ixelles, Belgium
Email : admin@neolog-action.eu
Phone : +32 471 20 22 05
Publication director : Kongthong Xayavongkeo
Name : Kongthong Xayavongkeo
Address : Rue Forestière - Bosstraat 13, 1050 Ixelles, Belgium
Email : admin@neolog-action.eu
Phone : +32 471 20 22 05
Publication director : Kongthong Xayavongkeo
Legal status :
Sole proprietorship / natural person
Company number (BCE/KBO) : 85.11.10-283-18
VAT : Not yet assigned
Prices displayed on the platform include VAT. Each seller may display a VAT number if required.
Sole proprietorship / natural person
Company number (BCE/KBO) : 85.11.10-283-18
VAT : Not yet assigned
Prices displayed on the platform include VAT. Each seller may display a VAT number if required.
Hosting :
OVH – 2 rue Kellermann, 59100 Roubaix, France
Phone : +33 9 72 10 10 07
OVH – 2 rue Kellermann, 59100 Roubaix, France
Phone : +33 9 72 10 10 07
Platform description :
Neolog-action.eu is an online marketplace platform provided via SaaS software.
The platform connects Belgian sellers with European buyers (BE, FR, DE, NL, LU).
The platform provides management, visibility and marketing tools and performs secure KYC verification through Stripe.
Neolog-action.eu acts only as an intermediary and charges an 8% commission per transaction.
Shipping costs are calculated by weight according to BPOST professional rates.
Neolog-action.eu is an online marketplace platform provided via SaaS software.
The platform connects Belgian sellers with European buyers (BE, FR, DE, NL, LU).
The platform provides management, visibility and marketing tools and performs secure KYC verification through Stripe.
Neolog-action.eu acts only as an intermediary and charges an 8% commission per transaction.
Shipping costs are calculated by weight according to BPOST professional rates.
Refund and shipping conditions :
Buyers have a 14-day withdrawal right after receiving the product if it has not been used or opened.
Return costs are paid by the customer.
Shipping costs are calculated by weight according to BPOST professional rates.
Buyers have a 14-day withdrawal right after receiving the product if it has not been used or opened.
Return costs are paid by the customer.
Shipping costs are calculated by weight according to BPOST professional rates.
Cookies and personal data :
Technical and analytical cookies are used to ensure the website functions correctly and to improve user experience.
Personal data is processed in accordance with GDPR.
Technical and analytical cookies are used to ensure the website functions correctly and to improve user experience.
Personal data is processed in accordance with GDPR.
Liability :
Neolog-action.eu is not responsible for products sold by third parties.
The platform cannot be held responsible for content published by sellers or for transactions concluded through the website.
Neolog-action.eu is not responsible for products sold by third parties.
The platform cannot be held responsible for content published by sellers or for transactions concluded through the website.
Service modification :
The commission or supported countries may change at any time with a 14-day notice specified in the terms and conditions.
The commission or supported countries may change at any time with a 14-day notice specified in the terms and conditions.
Dispute resolution :
In case of dispute, an amicable resolution is recommended.
The customer must respect the Bpost service used by our sellers.
The customer must contact the seller directly regarding the order.
The seller profile or contact form can be accessed through the order details.
The order number and concerned products must be specified.
In case of dispute, an amicable resolution is recommended.
The customer must respect the Bpost service used by our sellers.
The customer must contact the seller directly regarding the order.
The seller profile or contact form can be accessed through the order details.
The order number and concerned products must be specified.
User rights and restrictions :
Managers have the right to view customer profiles.
Customers may view manager profiles for public information.
Customers cannot access other customer profiles.
Users may change their password, profile address, comments, name, surname and phone number but not their username or email address.
Managers have the right to view customer profiles.
Customers may view manager profiles for public information.
Customers cannot access other customer profiles.
Users may change their password, profile address, comments, name, surname and phone number but not their username or email address.
Content moderation and ethics :
Neolog-action.eu reserves the right to moderate, hide or delete any publication, advertisement or comment considered inappropriate or illegal.
This includes :
Neolog-action.eu reserves the right to moderate, hide or delete any publication, advertisement or comment considered inappropriate or illegal.
This includes :
- content violating laws
- offensive or discriminatory content
- content harming the platform
- content incompatible with the service spirit